Welcome to Raffinée, Happy Shopping.

Refund Policy

Unfortunately, we cannot accept return or refunds. However we will take under consideration any item that falls under Damages and Issues. 

 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  You have  48 Hours, which means 2 day after receiving your items to request an exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Unfortunately we do not accept Returns on Sale Items or Gift cards 

You can contact us for any return question at Raffinee@Raffineejewels.com

 

Exchanges 
You can exchange an item only if we agreed it falls under Damages and Issues. 

Unfortunately we do not accept Returns on Sale Items or Gift cards 

Refunds

•IF AFTER REVIEWING YOUR ORDER YOU ARE ELIGIBLE FOR REFUND WE WILL OFFER STORE CREDIT ONLY NOT CASH REFUND. 

•NEW DELIVERY FEE OF $5.00 KYD WILL STILL APPLY.